# 1) Operational Excellence

* Ability to **support development and run workloads effectively**, gain insight into their operations, and to **continuously improve supporting processes** and procedures to **deliver business value.**

## **Design Principles:**

* **Perform operations as code:** Infrastructure as Code (CloudFormation).<br>
* **Make frequent, small, reversible changes.**<br>
* **Refine operations procedures frequently:** Make sure the team is familiar with the changes as well.<br>
* **Anticipate failure:** Expect failure and learn from it.<br>
* **Learn from all operational failures:** Learn from all operational events and failures.


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