1) Operational Excellence

  • Ability to support development and run workloads effectively, gain insight into their operations, and to continuously improve supporting processes and procedures to deliver business value.

Design Principles:

  • Perform operations as code: Infrastructure as Code (CloudFormation).

  • Make frequent, small, reversible changes.

  • Refine operations procedures frequently: Make sure the team is familiar with the changes as well.

  • Anticipate failure: Expect failure and learn from it.

  • Learn from all operational failures: Learn from all operational events and failures.

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